#LYFTGATE : Suggested Actions for Lyft Stakeholders (Parts I and II)

Part I. For Lyft Drivers, and Potential Drivers: If you have now, and/or have had in the past unresolved driver application, and/or payment problems, or any other problems regarding Lyft, Inc. as a Lyft driver, or potential Lyft driver, click on the links below for free legal counsel, and for filing your complaint with the Federal Trade Commission (FTC). The FTC filing is very powerful, and simple to do, so I recommend doing that too (plus I have most of the info you’ll need for the FTC down below):

Here are the current top two key resources you can utilize towards resolution! :

#1 Free LEGAL COUNSEL for CLASS ACTION [Live Chat 24/7]: http://bit.ly/1MiwdK1

The law firm above is very nice, and makes the process painless.The live chat operators at the above link respond immediately! They get you started with a lawyer fairly quickly within about a couple of hours, and no more than 24 hours after you finish your online chat (on average).  🙂

{ One of the LYFTGATE law suits, was filed: 3/11/15. View here: http://bit.ly/1AquYjt }

#2 Federal Trade Commission Complaint Assistant: http://1.usa.gov/1woy8Zz

Federal Trade Commission (FTC) Update 3/21/15: When filing with the FTC, add the class action lawsuit PDF File from below:

PDF File: Class Action Law Suit Against Lyft – Add To FTC Complaint 

(right click on the PDF link above, and choose “Save Link As”, or “Save As” to download to your desktop, as a PDF).

(Also, use list items 4., 5., & 6.  from below for filling out FTC complaint form)

Here are current Lyft communication channels that have had mixed results, and time frame for getting back to you is currently unknown:

1. Lyft on twitter: @AskLyft on twitter

2. Lyft Driver Support: Support@Lyft.com

(this part of the email channel, Support@Lyft.com, is once again deactivated for communications noted as of 3/14/15)

3. Lyft Drive Team: drive@lyft.com

4. Lyft: hello@lyftmail.com ($2K / $1K promotional offer originated from here)

5. Lyft’s business address:

Lyft, Inc. 

2300 Harrison Street

San Francisco, California 94110 – 2013

6. Lyft Driver Support (phone): 855-865-9553 (Also gives rider support. In both cases, can only speak to Lyft if it’s an emergency, especially an accident related call).

7. Phone for Zimride, Inc., Lyft’s predecessor: 855-946-7433 (Some drivers told me they filed with the Federal Trade Commision with this one, but I think list item 6. above is more accurate).

Hope this helps!


Part II. For All Lyft Stakeholders:

Questions, comments, additional actionable intelligence, or value added contributions are welcome here on this blog, or tweet me: @SFenthusiast

For Lyft, Inc. Lyft riders, and Lyft driver sympathizers please help the affected parties by sharing, communicating peacefully, and effectively, and helping to take immediate action to move to resolution.

Also, I’m glad to see that one of my favs in tech, Peter Morelli  ( @pmorelli ) from twitter, has started working with Lyft, Inc. as VP Of Engineering, as of yesterday (3/10/11)! Peter, I request your assistance in this as well. I love twitter, and part of that is because of you! Bring your awesome to Lyft, and let’s make it happen! You build tech fast, so I’d love to see you bring this to speedy resolution, along with the rest of the Lyft team!

Thanks in advance.

All my best,


Steve Morozumi, Founder SFenthusiast Consultancy

The Art of Strategic Social, and Advocacy Social Marketing